From Four Seasons Durian gift sets to Fragrance’s Kurobuta Bak Kwa and up to $200 in eVouchers, explore our prosperous selection featuring all your favourite brands!
TERMS AND CONDITIONS
A. GENERAL TERMS
1. Consumer advisory — Frasers Property Retail Management Pte Ltd, the holder of FRx Gift Card stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read the terms and conditions carefully.
2. Purchasers are required to download the complimentary Frasers Experience (FRx) app and sign up as an FRx member to qualify for this promotion.
3. For any further assistance, please email FRHelp@frasersproperty.com.
B. HOW TO APPLY FOR FRASERS EXPERIENCE MEMBERSHIP
1. Frasers Experience (FRx) is Frasers Property Singapore’s multi-feature app which allow FRx members to shop, dine and play seamlessly. FRx provides an enhanced customer experience, bringing greater ease and utility to shoppers across 12 Frasers Property Singapore (FPS) developments.
Causeway Point, Century Square, Eastpoint Mall, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Valley Point, Waterway Point and White Sands.
2. Membership is FREE. Local residents aged 18 and above may register as a Member via the FRx app or through Customer Service at any of the Frasers Property Singapore malls. During the registration process, the applicant must provide his/her current, complete and accurate personal particulars as requested, including without limitation, his/her full name, date of birth, local address, a verified Singapore mobile number and such other information as may be required from time to time.
3. For verification purposes, the applicant will be required to perform a one-time verification of their local mobile number in order to access the Programme on the FRx app or through Customer Service at any of the Frasers Property Singapore malls.
4. To apply, download the FRx app which is available on the App Store and Google Play and start enjoying FRx member’s benefits. Details can be found here.
5. For instant rewards / additional perks, please see table below under “B. Redemption”.
C. REDEMPTION
1. Frasers Experience (FRx) members enjoy these instant rewards / additional perks:
Receive a lucky draw chance to win a holiday to Vancouver, Canada plus a pair of business class air tickets worth $18,000 for every $30 spent.
From 22 January to 25 February 2024
Scan your FRx QR Code when paying in-store. The qualifying spend must be scanned to the same FRx account.
Participating malls are Causeway Point, Century Square, Eastpoint Mall, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Valley Point, Waterway Point and White Sands.
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Minimum spend of $10 in a single transaction at any participating FRx stores.
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Minimum spend of $30 in a single transaction at participating malls to earn one lucky draw chance.
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New FRx members earn additional 10 lucky draw chances in their first $30 transaction. Applies to a single transaction made at participating stores in-mall. Applicable for first-time FRx members only.
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Lucky draw chances are tabulated on a transaction basis. For example, if you spend $40 at a store, you receive one lucky draw chance. If you spend $50 at another store, you receive another one lucky draw chance. If you spend $90 in two transactions, you will only receive two lucky draw chances.
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One winner will be drawn across 12 malls on 8 March 2024.
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Refer to E. Lucky Draw for more details.
Receive 2 sets of tree-free red packets with $68 spent.
From 22 January to 25 February 2024
Updated as of 13 Feb 2024, 2.50pm: The Red Packets are fully redeemed at Causeway Point, Century Square, Eastpoint Mall, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Valley Point, Waterway Point and White Sands.
Scan your FRx QR Code when paying in-store. The qualifying spend must be scanned to the same FRx account.
Participating malls are Causeway Point, Century Square, Eastpoint Mall, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Valley Point, Waterway Point and White Sands.
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Minimum spend of $10 in a single transaction at any participating FRx stores.
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Minimum spend of $68 in 3 same-day, same-mall transactions to qualify for redemption.
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Present your member QR code in the FRx app to verify transaction details scanned to the same FRx account on the day of purchase at Customer Service to redeem 2 sets of tree-free red packets.
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Limited to a single redemption per FRx member per day regardless of total amount spent.
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Available on a first-come-first-served basis, and while stocks last.
Receive a $12 FRx Gift Card with $120 spent using a Citi Mastercard.
From 22 January to 25 February 2024
Updated as of 24 Feb 2024, 6.23pm: The $12 FRx Gift Card are fully redeemed at Causeway Point, Century Square, Eastpoint Mall, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Valley Point, Waterway Point and White Sands.
Scan your FRx QR code in the FRx app when paying in-store. The qualifying spend must be scanned to the same FRx account.
Participating malls are Causeway Point, Century Square, Eastpoint Mall, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Valley Point, Waterway Point, and White Sands.
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Minimum spend of $10 in a single transaction at any participating FRx stores.
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Minimum spend of $120 in a maximum of 3 same-day, same-mall transactions for a $12 FRx Gift Card when you pay with your Citi Mastercard. Full payment must be made via Citi Mastercard.
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Present up to 3 Citi Mastercard charge slip(s) in person at participating Frasers Property Singapore malls' Customer Service to redeem.
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Charge slips must be from the same Citi Mastercard.
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Qualifying spend must be scanned to the same FRx account. Limited to one redemption per FRx member per day, in person, on a first-come first-served basis and while stocks last.
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Applicable to in-store purchases and electronic transactions at participating Frasers Property Singapore malls only. Frasers eStore transactions are excluded.
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A FRx Gift Card will be credited to member's FRx e-wallet at Customer Service when the qualifying spend is met.
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The stored value in each gift card expires 1 year from the date of issue.
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Promotion is eligible for all Citi Cardmembers, except for Purchasing Card / Citi Travel Lodge Card / Citi Travel Account.
2. To qualify for any instant rewards redemption, FRx members must scan their FRx QR Code when making payments at participating stores prior to redemption. The qualifying spend must be scanned to the same FRx account.
3. The following receipts, including but not limited to, are not entitled to instant rewards redemption: non-profit organisations, childcare centres, banks and financial institutions, offices, libraries, AXS/SAM machines, pushcarts/kiosks/roadshows/atrium fairs, voucher/gift card/cashcard/stored value card/prepaid SIM card top-up transactions and purchases, money changers, ATMs, FRx Gift Card purchases, bill/instalment payments/deposits, insurance policy payments, SISTIC ticket purchases, lottery tickets, deposits and payments made via cheque, GIRO or Medisave.
4. For supermarket spending from FairPrice / FairPrice Finest, FRx member must present same-day same-mall receipts along with their QR code at FairPrice / FairPrice Finest Customer Service to earn FRx Points.
5. For supermarket spending from Cold Storage, FRx member must present same-day same-mall receipts along with their QR code at Customer Service of the participating Frasers Property Singapore malls to earn FRx Points.
6. All instant rewards are available on a first-come first-served basis and while stocks last. All instant rewards must be taken as they are and are not exchangeable for cash or in kind.
7. All instant reward benefits may vary across all malls. Please check details at Customer Service of the participating Frasers Property Singapore malls.
8. The Management of the respective malls reserves the right to sight all purchases before granting redemption.
9. Citibank and the Management of the respective malls decision on all matters relating to the Promotion will be determined at its reasonable discretion and is final and binding on all participants.
10. Citibank shall not be responsible for the quality, merchantability or the fitness for any purpose or any other aspect of the products and/or services provided by third parties and Citibank shall not at any time be responsible or held liable for any loss, injury, damage or harm suffered by or in connection with the products and/or services provided by third parties. All disputes about quality or performance of the products and/or services shall be resolved directly with the third party.
11. The Management of the respective malls shall not be responsible for the quality, merchantability or the fitness for any purpose or any other aspect of the products and/or services purchased by the Citi Cardmember from third parties with the vouchers (“Redeemed Products”) and the Management of the respective malls shall not at any time be responsible or held liable for any loss, injury, damage or harm suffered by or in connection with the Redeemed Products. All disputes about quality or performance of the Redeemed Products shall be resolved directly with the third party.
12. Citibank and the Management of the respective malls reserve the right, at their reasonable discretion, to vary, add to or delete the Promotion terms and/or terminate the Promotion at any time.
13. "Citibank" refers to Citibank Singapore Limited.
D. GAME
1. "A Dragon's Reunion" ("Game") is organised and promoted by FPS and the Game Period is from 22 January 2024 (08:00am) to 18 February 2024 (23:59pm).
2. Prizes are worth more than $288,000 in total, with instant prizes consisting of FRx Gift Cards, Lucky Draw chances, retailer eVouchers and more.
3. To qualify for the Game: Participants must be a FRx member. Non-members may register for free and accept the full FRx membership terms & conditions. Participants must access the Game via the FRx app with their member account login.
4. The participant can play via any of these 4 methods once each day during the Game Period.
Play In-Mall
Spend a minimum of $50 in a single transaction at any participating stores in-mall to play.
Send a FRx Gift Card
Purchase a minimum $28 FRx Gift Card for yourself or as a gift. Existing